BPU Status Light Troubleshooting
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Written by Support
Updated over a week ago

Below is a list explaining what the status lights on your BPU mean, and what you can do to troubleshoot.

Status Light

Image

System State

Troubleshooting tips

No Light

Off

Check that the machine is on, all isolator switches

are correctly configured, and power is connected

Both green and red on

System is booting up

Wait 90 seconds and check again

Green only

Optimal

System is fully operational

Slow flashing green only

No data connection. Local alerts are operational

System is fully operational but does not have a data connection. Disconnect and reconnect the antenna, move antenna to different position

Fast flashing green only

Update ready

System is fully operational but requires a reboot to install a software update

Red only

System fault

System is in a fault state and requires investigation. Contact support

Fast flashing green and solid red

Update ready and system fault

System is in a fault state. Reboot to install the software update

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