You can download videos from the timeline using the "Alert Report" button. A zip file will be downloaded and include the following;

  1. An image of the alert

  2. The video itself (in MP4 format)

  3. A HTML file with all metadata including vehicle name, timestamp, detection class, video and GPS location of the alert.

Important note: The device must be online to download a video for the first time. Learn more here.

Step one: Click the "Alert Report" button next to the video you'd like to download.


Step two: Please wait approximately 30 seconds - 1 minute. The time it takes to download will depend on your 4G connection. A small blue bar will appear to indicate that the download is in progress.

Step three: Once the download is complete, a green bar with a "DOWNLOAD" button will appear. Please click "DOWNLOAD" to save the zip file to your computer.

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