BPU Status Light Troubleshooting
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Written by Support
Updated over a week ago


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Below is a list explaining what the status lights on your BPU mean, and what you can do to troubleshoot.

Status Light

Image

System State

Troubleshooting tips

No Light

Off

Check that the machine is on, all isolator switches

are correctly configured, and power is connected


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Green

Optimal

System is fully operational

Green - Slow Flash

Booting Up

BPU is powering up

Blue

No data connection. Local alerts are operational

BPU could not communicate with Presien Cloud. Disconnect and reconnect the antenna, move the antenna to a different position

Magenta

Sensor disconnected

Disconnect and reconnect sensor cables from BPU and sensor

Flash orange + current LED status (green in this example)

Update ready

System is fully operational but requires a reboot to install a software update

Flashing orange

Applying update

BPU has successfully rebooted and the new software is being installed. Wait 3-5 minutes

Red

System fault. Alerts are disabled

System is in a fault state and requires investigation. Contact support

Red - Fast Flash

Safe shutdown mode

System is performing safe shutdown. No action required

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